Are you a passionate about exceptional customer service?

Are you looking for a new and exciting career in the banking industry?

Do you enjoy being involved in your local community?

 

About The Role

We are seeking an energetic and genuine team player to join our friendly staff in the Mount Pleasant branch. This is great opportunity for someone who is looking for an opportunity to start a career in the finance industry or who is looking for a good work/life balance. 

As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to Members and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services. 

This is a full time position based on a 38 hour work week, with the right applicant available to work additional hours as required. The successful applicant will also be willing to work at any branch within the Mackay region as required.

 

About You

• Demonstrated sales experience
• Cash handling experience
• Exceptional communication & customer service skills
• A demonstrated ability to positively adapt to change
• High attention to detail
• Ability to quickly build rapport with people and work as a supportive team member
• Experience in the Finance Industry (desirable)

 

About Us

 

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

 

• Work life balance and flexible working options
• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Excellent training and development opportunities

How to Apply

 

To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 26 June 2026 at 5pm.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley on 07 •••• •730.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*