This exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company. This is a permanent, fulltime role located out of our Mackay or Rockhampton office.

Reporting to the Resource Industries Support Manager your responsibilities will include:

• Promote and adhere to all safety requirements on site and within the workplace
• Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
• Promote consistency by being a centralized point of contact
• Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
• Create, implement and execute sales and account strategies
• Maintain and increase our market share of parts and service
• Communicate and manage challenges effecting fleet performance and satisfaction
• Manage, document and resolve customer issues and enquires

About You
You will bring the following skills and experience to the role:

• Trade Qualified or established technical aptitude
• Demonstrated customer management experience within the mining industry
• Experience in mining, mining services or heavy earthmoving industries
• Strong commitment to Safety and continuous Improvement
• Proactive approach to sourcing solutions
• Positive attitude to developing the business through a team approach

About the Benefits
Hastings Deering offers a wide range of benefits including:

• A rewarding career with diverse opportunities
• A competitive remuneration package
• Commission structure
• Support vehicle provided
• Salary Continuance Insurance
• Employee Assistance Program for employees and their families
• Discounts on private health, vehicles, travel and more
• A culture of inspiration, innovation, collaboration and execution
• Ongoing training & support to further your career
• Annual salary reviews

How to Apply
For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at cel••••••••••••••@hastingsdeering.com.au

Current staff members are required to advise their line managers before applying for this role